Privacy Policy

This Privacy Policy explains how we collect, use, share and protect personal information when you visit or create an account with Gamblerina Casino. We aim to be clear about the data we process and your rights. Please read this policy before using our services.

Legal Status and Operator

We operate under the brand Gamblerina Casino. Our pages identify the operator and applicable regulatory statements where provided. The legal status of our services can affect how we process data; if you have questions about our regulatory standing or jurisdictional availability, please contact us.

Registration, Account and Identity Verification

When you register an account we collect the information necessary to create and operate your account and to comply with applicable requirements. Typical information includes:

• Account details: email address, chosen password (stored securely), account creation date;
• Personal details: full name, date of birth or age confirmation;
• Contact details you provide: email and any optional phone number;
• Device and access data: IP address, device type, browser, operating system and timestamps;
• Activity data: pages viewed, games played, bonuses used and other usage metadata;
• Identity documents: when identity or age verification (KYC) is required, we may collect copies of identity documents and other verification materials.

We require KYC/ID verification where necessary before certain account actions. We keep registration simple but will request additional documents when verification is required to meet legal or safety obligations.

Games, Providers and Gameplay Data

We record gameplay and related technical information to operate services fairly and reliably. This may include which games you access, timestamps, session durations and game-related outcomes. We use this data to:

• Ensure fair play and integrity of the service;
• Resolve disputes and investigate irregularities;
• Provide personalised in-game features and track progress in gamified elements such as missions or tournaments.

Some games and features are provided by third-party software providers. We may receive limited information from those providers needed to operate your account and improve service quality.

Marketing, Bonuses and Promotions

We may process your contact and usage data to provide promotional offers, bonuses and news about our services where you have given consent or where we have another lawful basis. This includes:

• Notifying you about welcome offers, reloads, free spins and special campaigns;
• Sending personalised offers based on your play and account activity if you have accepted marketing communications;
• Managing opt-ins and opt-outs for email or in-app marketing.

You can withdraw consent for marketing at any time via account settings or by contacting us.

Loyalty, VIP and Profiling

To operate loyalty and VIP programs we process activity and account data to determine qualification, tier status and personalized benefits. This processing can include automated assessments based on your activity to allocate points, apply cashback rates or present tailored offers.

If automated profiling affects you significantly, you may request human review or exercise other rights set out in this policy.

Payments and Transaction-Related Data

We collect information necessary to process transactional aspects of your account, including records that show the occurrence and status of account transactions. We do not include detailed financial processing descriptions in this policy, but we handle transaction-related data as part of normal account administration, compliance checks and fraud prevention.

Mobile, PWA and Technical Data

When you use our website or install our progressive web app (PWA), we collect technical data to optimise performance and deliver a consistent experience. This may include:

• Device identifiers, operating system, browser type and screen resolution;
• Performance and crash reports;
• Local storage or cached data used by the PWA for offline or faster loading.

Cookies and similar technologies are used to remember preferences, support secure login and measure usage. You can manage cookie preferences through your browser or account settings.

Security and Fair Play

We employ technical and organisational measures to protect personal data, including encryption in transit and at rest, access controls, account protection features and monitoring systems. We also maintain measures to detect and prevent fraud or abuse and to uphold the integrity of gameplay.

Access to personal data is limited to authorised personnel and necessary third parties under confidentiality arrangements. We regularly review and update our security practices.

Responsible Gambling and Support

We use account and activity data to deliver responsible gambling tools and safeguards. These may include:

• Time and deposit limits, session reminders and cooling-off options;
• Self-exclusion and account restriction tools;
• Monitoring for signs of problematic play and offering support interventions.

We may process data to assess suitability for responsible gambling measures and to respond to support requests. If you need assistance, please contact our support team.

Data Sharing and Third Parties

We may share personal data with:

• Service providers who perform functions on our behalf (technical hosting, identity verification, customer support and analytics);
• Regulatory, law enforcement or dispute resolution bodies when required by law or to protect rights and safety;
• Affiliated entities where necessary for service delivery and compliance.

We require third parties to protect personal data and only use it for authorised purposes.

International Transfers

Your data may be processed in countries outside your own. When transfers occur we apply safeguards such as contractual protections or other mechanisms required by applicable law to protect your privacy rights.

Retention and Key Terms

We retain personal data only for as long as reasonably needed to provide services, meet legal obligations and resolve disputes. Retention periods depend on the type of data and applicable legal or regulatory requirements.

Key principles:

• Account and transactional records are kept to comply with legal obligations and to maintain records for safety and dispute resolution;
• Inactive accounts may be retained for a period in line with our record-keeping policies before deletion;
• Where required by law we may retain certain records for specific minimum periods.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• The right to access the personal data we hold about you;
• The right to correct inaccurate or incomplete data;
• The right to request deletion of your data in certain circumstances;
• The right to restrict or object to certain processing, including direct marketing;
• The right to data portability where applicable;
• The right to withdraw consent where processing is based on consent;
• The right to lodge a complaint with a supervisory authority.

To exercise your rights, contact us at the address below. We will respond in accordance with applicable law and may require verification of your identity before fulfilling requests.

Children and Age Restrictions

Our services are intended for adults only. We do not knowingly collect personal data from anyone under the applicable minimum age. If we become aware that we have collected personal data from a minor without appropriate verification, we will take steps to remove that data.

Changes to this Policy

We may update this Privacy Policy as our services and legal obligations change. We will provide notice of material changes where required and indicate the effective date of the revision.

Advantages and Limitations Regarding Data Practices

We strive to provide robust data protection and clear user controls. At the same time, some aspects of our operations — such as cross-border processing, reliance on third-party providers and regulatory differences across jurisdictions — mean practices and available protections may vary by location. If you have specific concerns about local protections, please contact us.

General Information and Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us by email:

[email protected]

We aim to respond to inquiries promptly and in accordance with applicable legal timelines.